QuickTaxFiler
Accessibility statement
QuickTaxFiler is designed to meet WCAG 2.2 AA. This statement explains how we test and how to tell us if something does not work for you.
Last updated: 18 September 2026
1. Our commitment
QuickTaxFiler Limited is committed to making this website and the Self Assessment software usable by as many people as possible. We follow the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, which is the standard HMRC asks commercial software suppliers to meet.
2. How we test
We test against WCAG 2.2 AA by:
- Keyboard-only journeys on public pages and the signed-in filing flow.
- Automated checks for page language, a skip link, a main landmark, and visible headings.
- Reviewing labels on account, login and tax-entry forms.
This is not a full independent audit of every page. We will commission a specialist WCAG 2.2 AA audit before claiming the whole product is fully conformant, and we will update this statement with the date and any remaining issues.
3. What you can expect
- Pages use British English (
en-GB). - A “Skip to main content” link is the first focusable control.
- Headings, buttons and form fields are labelled so assistive technology can name them.
- Focus is visible when you tab through the page.
- Colour is not the only way we show an error — messages are written in text.
4. Known issues
The in-app chat widget is a floating control and can sit over content on small screens. Some calculator result tables are dense and may be harder to navigate with a screen reader. Tell us if you find anything else.
5. Feedback and contact
If you cannot use any part of this service, email connect@tekreign.com or call +44 20 3475 4735 (sales and billing line; support is email). We will reply within five working days and tell you what we can do.
6. Enforcement
If you are not happy with how we respond, you can contact the Equality Advisory and Support Service, or the Information Commissioner’s Office for data-protection issues.
Support
Questions about your return?
Product support is by email and in-app chat. Sales and billing enquiries can use the office number listed in the footer.